Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. In the event of an emergency with your pet, please bring him in immediately.  While no appointment is necessary for emergencies, we can be prepared for your arrival if you call ahead.  Emergency cases receive top priority, which is why occasional appointment delays are inevitable.  Please realize that we make a sincere attempt to see each client on time.

Leash/Carrier Policy
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy
We require full payment at the time that services are rendered.  A deposit may be required for some procedures.  For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks with a driver's license.